Delete your Claimitt account
You can start and finish account deletion inside Claimitt. Support contact is not required.
How to delete
- Sign in and open Settings → Data & Privacy.
- Review store subscription billing, creator-payment recovery, and the retention summary.
- Choose deletion now or, when eligible, deletion at the end of the paid subscription period.
- Type DELETE MY ACCOUNT and confirm.
What is erased
Claimitt deletes account credentials and identifiers, private messages and settings, notifications, push registrations, saved locations, and authored UGC. Where removing a database row would also destroy another person's reply or an integrity relationship, the authored text and links are irreversibly replaced with a shared deleted-content tombstone. Uploaded media is made private immediately and queued for deletion of the original and delivery derivative.
Narrow retention exceptions
A resource is retained only when it has an active legal or safety hold, proves a paid media licence, or is a tax/payment record needed for a defined obligation. Claimitt records the category, reason code, and review or expiry date. Published content or a generic “public record” label is not by itself a reason to retain your UGC.
Apple and Google subscriptions
Deleting Claimitt does not cancel a subscription billed by Apple or Google. The in-app Manage Subscription button opens the store's system subscription screen. Immediate account deletion remains available after a clear billing acknowledgement. Deletion at subscription expiry is scheduled only after Claimitt's server observes that auto-renewal is disabled and has a provider period-end date.
Timing and payment recovery
Account access is removed during immediate deletion. Storage byte removal can complete asynchronously after the account closes. A pending creator-media checkout is first canceled, expired, or refunded against Stripe; a settled seller payout obligation is preserved rather than silently discarded. These checks can briefly delay finalization, and retrying is safe.